Your Health Ltd
Tel: 01283 226 581

Willowdale Care Home

Willowdale Care Home

Welcome to Willowdale Care Home

The whole team at Willowdale Care Home strives to create a happy, friendly and enriching atmosphere for our residents. Our priority is to provide a high-quality, person centred experience without compromising privacy or personal choice.

We realise that we will never be able to replace our residents’ own homes. However, we are the next best place to be. Our staff are respectful, courteous and sensitive to our residents’ needs at all times.



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About Willowdale

We realise that we will never be able to replace our residents’ own homes. However, we are the next best place to be. Our home is warm, friendly and welcoming, and staff members are attentive and engaging.

From the outset we have always tried to provide a happy and secure environment, within which the privacy and independence of our residents is respected and promoted at all times. We take great pride in introducing you to Willowdale Residential Home, where our highly skilled team members are in tune with the daily needs of each resident.

Visiting
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Family members and friends are welcome to visit as and when they wish. Drinks and snacks are always available, and we are happy to provide meals for visitors by prior arrangement.

Home and Grounds

Willowdale Residential Home is registered as a 26 bed residential home, offering long-term residential care, respite, daycare and short-term stays. We care for the elderly on a residential basis, and for people with milder forms of dementia.

The range of accommodation consists of spacious single and companion rooms. All rooms also have an emergency carer call system, and are decorated tastefully. There are several communal areas, including two lounges and a dining room, a summer gazebo on the patio, and easy access to landscaped gardens. Residents are welcome to enjoy afternoon tea within the gardens. We have abundant wildlife that visits throughout the year.

The communal lounges host a variety of activities, such as reminiscence therapy, poetry, pet therapy and musical therapy.

CIW Registration

Willowdale Residential Homes Ltd is registered with CIW to provide care services. Please visit https://careinspectorate.wales/.

The standard of care is excellent. My sister is extremely well looked after and there is a very homely atmosphere whenever I visit. I have seen a positive change in my sister she is now happy content and settled.
The manager is excellent very professional and keeps me updated on my sister's health and wellbeing.
The carers are all kind and friendly. The meals are all cooked in the home's kitchen with plenty of variety and of a very high standard. Thank you all for taking care of my sister.
” ~ Margaret P (Sister of Resident), on Thursday 30 August 2018.

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Personal Care

Our 24-hour staffing ensures that personal assistance and support with washing, dressing, bathing and continence needs  is always available.


Staffing

The home has a team of qualified care staff, and it is the policy of the home to provide quality person-centred care that is underpinned by quality training. This ensures that care and skills are kept at the highest possible level. We also have support services staff members, who carry out laundry, kitchen, domestic and maintenance duties.


Pets

Residents are encouraged to bring their own favourite items to personalise their rooms. Small pets may also be acceptable, at the Home Manager’s discretion.


Food

Willowdale offers appetising, fresh and wholesome home-cooked food. While many residents enjoy our rotating menu, our commitment to personalised care ensures that special dietary requirements and personal choice are well catered for. We encourage residents to discuss this with us.

Regular hot/cold drinks and snacks are available throughout the day.


Transport

We have our own minibus to use for residents outings, particularly in the warmer months. We have enjoyed trips out to local attractions across Wales and England, including Chester Zoo, the hills of Llandudno, and many more places. All of our residents are encouraged to put forward their suggestions for where they would like to go.


Activities

We encourage our residents to participate in as many activities as they wish. Tailored activity plans incorporate the residents’ interests and hobbies.


Domestic Services

All clothing and bed linen are cleaned by our laundry team. We request that each resident’s belongings are clearly marked, preferably with sewn in labels.

Basic mending is also included in the fees.


Chiropody

We have a visiting chiropodist, who will attend to the residents’ feet where needed. This service is billed separately, and is not included in the fee.


Newspapers

Any newspapers or magazines can be provided from our local newsagent at the residents’ own cost.


Hairdressing

Willowdale has a hairdresser who visits on a weekly basis.

Get in Touch

Willowdale Care Home
112 Chester Road, Buckley, Flintshire, CH7 3AH

Tel: 01244 547 266

Email: willowdale@yourhealthgroup.co.uk

Fax: 01244 548 413

Come and Visit Us

No appointment is necessary; you are welcome to turn up and have a look around.

If you would like to book an appointment our home manager will be more than happy to show you around the home and discuss your requirements in more detail.